Who we are
Refynment operates refynment.shop. Our address is 61 A Résidence Barbusse, 59230 Saint-Amand-Les-Eaux, France. For privacy questions or requests, email [email protected].
Information you provide
Information you provide in connection with shopping or customer service may include your name, contact email, phone number, shipping and billing addresses, company name, purchase details and the content of your communications. Payment-related information may be processed as necessary to complete a payment you authorize.
Technical information & browser storage
Hosting infrastructure may process technical request information such as IP addresses, browser information and requested pages to deliver the website. The storefront uses browser local storage to remember cart product identifiers, selected specifications and quantities. See our Cookie Policy for the storage used by this storefront.
How information is used
We use information as necessary to respond to requests, process authorized payments, fulfill accepted orders, arrange delivery, handle returns and refunds, provide customer support, maintain the website and meet applicable legal obligations. Where applicable, processing is based on steps toward or performance of a contract, legal obligations, legitimate interests in operating and supporting the store, or consent where required.
Service Providers and Partners
We may share information with trusted service providers, such as payment processors, delivery companies, hosting providers, and customer support providers, as necessary to fulfill orders, process payments, or provide other requested services. Information may also be disclosed where required by law or to address a lawful request.
International processing
Refynment is based in France and serves customers in the United States. Information may need to be handled across borders by providers involved in a requested service, subject to applicable data protection requirements. Contact us for information about processing relevant to your request.
Retention
Information is retained according to the purpose for which it is handled and applicable legal obligations. Contact us to ask about retention or deletion of information associated with your request or purchase.
Your choices & rights
Depending on applicable law, you may request access, correction, deletion, restriction, portability or object to certain processing. Where processing relies on consent, you may withdraw that consent. Contact us to exercise a right; we may need information to verify the request. You may also complain to a competent data protection authority, including the CNIL in France. Browser settings allow you to remove stored cart data.
Policy updates
We may update this policy to reflect changes in our practices or applicable requirements. The policy published on this page describes the information practices presented for this store.
Contact
For questions, contact [email protected]. Refynment, 61 A Résidence Barbusse, 59230 Saint-Amand-Les-Eaux, France.
Related information: FAQ · Contact us